btd22 Privacy Policy

Introduction

btd22 ("we", "us", "our", "the Platform") is committed to protecting the personal data of every individual who interacts with btd22.io ("the Website"). This Privacy Policy sets out a transparent and detailed account of how we collect, use, store, share, and protect your personal information, and how you can exercise your rights in relation to that data.

We recognise that privacy is a fundamental right. Our approach to data handling is built on the principles of purpose limitation, data minimisation, transparency, and security. We process personal data only where a clear lawful basis exists, and we do not use your data in ways that you would not reasonably expect.

The btd22 platform serves players primarily located in Bangladesh. All communications from btd22, including those relating to privacy, are conducted in English. All monetary values referenced in this policy are in Bangladeshi Taka (BDT) unless otherwise stated.

Personal Data We Collect

The categories of personal data btd22 may collect and process are set out in the table below. The specific data points collected depend on how you interact with the platform.

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes.

How We Collect Your Data

3.1 Directly From You

The majority of personal data btd22 holds is provided directly by you through the following activities:

• Completing the account registration form on btd22.io.
• Submitting identity documents during KYC verification.
• Making deposit or withdrawal requests, which require payment method details.
• Contacting the support team via live chat or email.
• Opting in to marketing communications through your account settings.

3.2 Automatically

Certain technical and usage data is collected automatically when you access the btd22 platform. This includes data gathered through cookies, server logs, and similar tracking technologies as described in Section 7 of this policy. Automatic collection helps us maintain platform security, diagnose technical problems, and understand how the platform is used at an aggregate level.

3.3 From Third Parties

btd22 may receive personal data about you from third-party sources in limited circumstances, including:

• Identity verification and KYC service providers who confirm the authenticity of documents you have submitted.
• Payment processors such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard who provide transaction confirmation data.
• Fraud prevention and anti-money-laundering screening services.

In all cases, btd22 ensures that third parties who share data with us have a lawful basis for doing so.

Purpose and Lawful Basis for Processing

btd22 processes personal data only where a recognised lawful basis exists. The table below summarises the primary purposes for which we process data and the corresponding lawful basis.

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Sharing Your Personal Data

btd22 does not sell or rent your personal data to any third party. We may share your data with the following categories of recipients solely for the purposes described in this policy:

5.1 Payment Processors

To facilitate deposits and withdrawals, btd22 shares the minimum necessary financial and identity data with certified payment processors including bKash, Nagad, Rocket, Upay, and card payment networks. These processors are contractually bound to handle data securely and to use it only for the purpose of executing your transaction.

5.2 Identity Verification Providers

KYC and identity verification services receive copies of the identity documents you submit. These providers operate under strict confidentiality agreements and process your documents solely for the purpose of verifying your eligibility to use the btd22 platform.

5.3 Game Content Providers

Third-party game studios — including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive a pseudonymised player identifier and basic session data to facilitate the delivery of their games within the btd22 platform. These providers do not receive your full name, contact details, or financial data.

5.4 Legal and Regulatory Authorities

btd22 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required by applicable law, a court order, or where btd22 reasonably believes that such disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

5.5 Business Transfers

In the event that btd22 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms applicable to your data before the transfer takes place.

Data Retention

btd22 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable law.

As a general principle:

• Account data, transaction records, and KYC documents are retained for a minimum of five years following account closure, in line with standard financial record-keeping obligations.
• Marketing preference records are retained for the duration of your account and for a reasonable period following account closure, to document consent decisions.
• Support communications are retained for three years from the date of the interaction.
• Technical and usage logs are retained for a maximum of 12 months in identifiable form, after which they are either deleted or anonymised.

When personal data is no longer required, it is securely deleted or irreversibly anonymised so that it can no longer be associated with your identity.

Cookies and Similar Technologies

btd22 uses cookies and similar client-side storage technologies on the btd22.io website. Cookies are small text files stored on your device by your web browser. They allow the platform to recognise your device across sessions and to maintain certain preferences.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in while you navigate the site. These cannot be disabled without breaking core platform functionality.
• Performance Cookies: Collect anonymised data about how visitors use the platform — such as which pages are visited most frequently and whether error messages are received. This data is used to improve the platform experience and does not identify individual users.
• Functionality Cookies: Remember your preferences such as language settings and display options so that you do not need to re-enter them on each visit.

7.2 Third-Party Cookies

Game content providers embedded within the btd22 platform may set their own first-party cookies within the game iframe to maintain game state and session integrity. btd22 does not have direct control over cookies set by third-party game studios. Please refer to the relevant provider's privacy documentation for details.

7.3 Managing Cookies

You can manage and delete cookies through your browser settings. Disabling strictly necessary cookies will prevent you from logging into or using the btd22 platform. Disabling performance or functionality cookies will not prevent you from accessing the platform but may affect your experience.

Data Security

btd22 takes the security of your personal data seriously and implements technical and organisational measures proportionate to the risks involved in processing your data.

Current security measures in place include:

• SSL/TLS encryption on all connections between your device and btd22 servers, protecting data in transit from interception.
• One-way cryptographic hashing of passwords. btd22 staff cannot retrieve your password in plain text, and we will never ask you for it via email, chat, or any other channel.
• Access controls limiting internal access to personal data on a need-to-know basis. Staff with access to personal data are bound by confidentiality obligations.
• Regular security assessments to identify and remediate vulnerabilities in the platform infrastructure.
• Automated fraud and anomaly detection systems that flag unusual account activity for human review.

In the event of a personal data breach that poses a risk to your rights and freedoms, btd22 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

Your Data Rights

As a btd22 player, you have the following rights in relation to the personal data we hold about you. All requests should be submitted to [email protected] and will be addressed within a reasonable timeframe at no charge.

• Right of Access: You may request a copy of the personal data btd22 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to Erasure: You may request deletion of your personal data. This right is subject to limitations where btd22 is required by law to retain certain records — for example, financial transaction data held for audit and anti-money-laundering purposes.
• Right to Restrict Processing: In certain circumstances, you may request that btd22 restrict processing of your data while a dispute about its accuracy or the lawfulness of processing is resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that btd22 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling. btd22 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based solely on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior processing.

Minors

The btd22 platform is strictly for adults. The minimum age requirement to register and use the platform is 21 years. btd22 does not knowingly collect personal data from individuals under the age of 21.

If btd22 discovers that an account has been registered by, or that personal data has been collected from, an individual under the age of 21, the account will be immediately suspended, all associated balances and pending winnings will be cancelled, and the personal data will be deleted as soon as reasonably practicable, subject to any legal obligation to retain evidence of the breach.

Parents or guardians who believe that a minor in their care has registered on the btd22 platform are encouraged to contact [email protected] immediately so that appropriate action can be taken promptly.

International Data Transfers

btd22 serves a Bangladesh-based player base and aims to process the majority of personal data within the region. However, certain third-party service providers — including some game content providers and infrastructure suppliers — may be located in other countries, which may result in personal data being transferred internationally.

Where such transfers occur, btd22 ensures that appropriate safeguards are in place to protect the transferred data to a standard equivalent to the protections described in this Privacy Policy. These safeguards may include contractual data processing agreements, standard contractual clauses, or the recipient's demonstrated compliance with recognised international data protection frameworks.

Third-Party Links and Services

The btd22 platform may contain references to or integrations with third-party services, particularly game content delivered by independent studios. While btd22 takes care in its selection of third-party partners, we are not responsible for the privacy practices of those third parties once you interact directly with their services outside the btd22 platform environment.

This Privacy Policy applies solely to data processed by btd22 in connection with btd22.io. If you access any external service, you do so under that service's own terms and privacy policy, for which btd22 accepts no responsibility.

Changes to This Privacy Policy

btd22 reserves the right to update or amend this Privacy Policy at any time. We will notify registered players of material changes via the email address associated with their account or through a prominent notice on the platform, at least 7 days before the changes take effect, unless an earlier effective date is required by law or to address an urgent security matter.

The effective date at the top of this policy reflects the date on which the current version came into force. Continued use of the platform following the effective date of a revised policy constitutes acceptance of that revised policy. If you do not accept the revised terms, you should cease using the platform and request account closure through the support team.

We recommend reviewing this page periodically to stay informed of how btd22 handles your personal data. Archived versions of this policy are available on request by contacting [email protected].

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data btd22 holds about you, please reach out to the support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week inside your account dashboard.
• Response Time: Privacy-related requests will receive a substantive written response within 10 business days of receipt.

All privacy communications are handled in English. When submitting a data rights request, please include your registered account username and a clear description of the request so that we can process it efficiently and securely.